Prompt Engineering
Advanced
Enterprise Policy Guardrails
Encode business, legal, security, and brand constraints into prompts and surrounding controls.
35 min
3 sections
policy
governance
enterprise
1
2
3
01. Translate policy into operational rules
Section 1 of 3
Enterprise prompts often need rules for privacy, legal claims, regulated advice, support tone, escalation, data retention, and allowed actions. Convert broad policy into specific model behavior and code checks.
text
Support assistant rules:
- Do not promise refunds. Prepare refund eligibility summary.
- Escalate legal threats to the legal queue.
- Do not reveal internal notes to customers.
- For security incidents, use the incident response template.
- Cite policy section for account termination decisions.Back to Course